1. Introduction
This Privacy Policy applies to the Pembridge Group website (the “Website”), available at pembridgegroup.com.
The Website provides general information about Pembridge Group and its business areas, including analytics, digital, media, real estate, e-commerce, and logistics. The Website does not currently provide user accounts or an on-site enquiry form. Visitors may choose to contact us using the email or external communication links published on the Website.
Some practices described below depend on the hosting configuration and third-party services enabled. This policy should be reviewed and updated to reflect the Website’s actual operation and the laws applicable to the organization.
2. Information We Collect
2.1 Information you provide
If you contact us by email or through a third-party messaging service such as WhatsApp, we may receive your name, contact details, message contents, attachments, and any other information you choose to provide. The provider’s own privacy terms may also apply.
2.2 Technical information
Our hosting and security providers may process technical information needed to deliver and protect the Website, such as IP address, browser and device information, requested pages, referring URL, and access date and time. This information may appear in security or server logs.
2.3 Information from third parties
If you visit our social media profiles or follow links to third-party websites, those providers may collect information according to their own policies. We do not control their independent data collection.
3. How We Use Information
Where applicable, information may be used to:
- operate, maintain, and display the Website;
- respond to communications and business enquiries;
- monitor reliability and diagnose technical issues;
- detect abuse, investigate security incidents, and protect the Website;
- comply with legal obligations and establish or defend legal claims.
Where required by law, we rely on an appropriate legal basis for processing, which may include responding to a request, pursuing legitimate interests, obtaining consent, or meeting a legal obligation.
6. Third-Party Websites and Services
The Website may link to social media platforms, WhatsApp, email applications, or other external websites. When you follow those links or interact with those services, the relevant provider may process information under its own privacy policy and terms. We are not responsible for third-party websites or their independent privacy practices.
Third-party content or embedded components, if added, may allow their providers to receive technical information when loaded. Such integrations should be reviewed before publication.
7. Data Retention
Messages and related records may be retained for as long as reasonably necessary to respond to enquiries, maintain business records, resolve disputes, or meet legal obligations.
Technical logs may be retained by hosting or security providers according to their policies and operational requirements. Information should be deleted or anonymized when no longer needed, subject to applicable law.
8. Data Security
We aim to use reasonable technical and organizational measures to protect information processed in connection with the Website against unauthorized access, loss, misuse, or alteration. No electronic transmission or storage method is completely secure, and absolute security cannot be guaranteed.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information; object to or restrict certain processing; receive a portable copy of certain information; withdraw consent; or opt out of particular data uses.
These rights are subject to applicable legal conditions and exceptions. To make a request, contact us at the email address below. We may need to verify your identity before responding. You may also have the right to complain to a relevant privacy or data protection regulator.
10. Children's Privacy
The Website is intended as general corporate information and is not directed at children. We do not knowingly seek to collect children’s personal information through the Website. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate steps.
11. International Visitors
The Website may be accessed from different countries. Depending on the location of hosting infrastructure and service providers, information may be processed or stored outside your country of residence. Where applicable law imposes requirements on international transfers, appropriate safeguards will be used as required.
12. Changes to This Policy
We may update this policy to reflect changes to the Website, service providers, information practices, or applicable legal requirements. The revised policy will be published on this page with an updated revision date. Where required by law, additional notice will be provided.
13. Contact Us
For questions about this Privacy Policy or privacy-related requests, contact Pembridge Group using the details below.
Note: This policy is a general website privacy notice, not legal advice. Before publication, confirm the legal entity responsible for processing, applicable jurisdictions, actual hosting and analytics configuration, retention practices, and any required local disclosures with a qualified adviser.